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Company / Business Continuity

Business Continuity

Infoquest pays a lot of attention and maintains a comprehensive process to ensure business continuity and ultimate reliability.
Infrastructure


Our dedicated IT department is responsible for Infrastructure Engineering, Infrastructure Change and Release Management. They inform about all significant events concerning the functioning of the information infrastructure on the 24x7 basis by using mobile phones with Email2SMS service enabled.

Computing facilities


We have more than 60+ workstations and servers in our datacenters. All of them are equipped with efficient air conditioning, fire protection and UPS power protection systems.

Network services reliability


Failover capabilities are implemented for the main network services, such as Mail, DNS, Internet Access, Active Directory and development servers. The Mail Server backup is performed via two backup servers. This mechanism ensures that no incoming and outgoing mail is lost.

Security management


We have developed a number of documents covering our Security Policy: General Network Usage Policy, Sensitive Information Encryption and Exchange Policies. General compliance with our security policy and regulations is ensured by the usage of logon scripts and Group Policies.

Staff security


We perform careful security check of every person that is applying for a job. Confidentiality Agreements are an important part of the security system and every employee we hire has to sign such an Agreement. All the security-related cases and incidents are tracked and resolved by Department Managers. We inform all the people we hire about the Company's security standards and keep this knowledge up-to-date by organizing special training programs on regular basis.

Customers data protection


We understand that security of our clients' data is a number one priority for our business. Sensitive data is exchanged via SFTP server and PGP is used for email encryption. Thus compliance with the ISO standards for information security is provided. We also strictly follow all the governmental rules and regulations for emergency issues.

Additional capacities


For development purposes we use virtualization technology which enables us to build a separate operational environment for each project and thus increase resource allocation flexibility and effectiveness.

Security monitoring


All the processes are constantly monitored by the administrative team and vital information on all important changes and incidents is tracked and logged via Syslog Server for future audit. Backup Process and Disaster Recovery.

Technology Expertise

Case Studies

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  • TheWhiteConnection
    TheWhiteConnection.com is a website completely dedicated to the unison of couples in the institution of marriage. It's the one stop shop you absolutely need when you tie the knot. You concentrate on walking down the aisle and engage in one of the most important days in your life while TheWhiteConnection people take care of your marriage needs.